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Tieloom

The self-driving CRM

The CRM that weaves itself.

Every call, message, payment and booking is a thread. Tieloom weaves each one into the right record, with a reason and an Undo.

Give this to your agent

Your agent connects over MCP with its own key. Every change it makes is signed with its name and can be undone.

https://tieloom.com/api/v1/mcp
How agents connect
CallsFormsMessagesBookingsPaymentsProduct illustration. Sample data, invented names.

Weaves in the tools you already use.

15 work today. Coming: Gmail, Outlook, Google Calendar, WhatsApp Business and 10 more. Every connection →

How it works

Every thread lands on one person.

Matched by phone or email, woven in the order it happened, and read by the Autopilot the moment it arrives.

Matched by phone or email

A call on Monday, a form on Tuesday and a payment on Thursday land on the same person, found by the number that called or the address they gave.

Read as it arrives

The Autopilot reads each entry with the person’s history, moves the deal, sets the follow-up and drafts the reply. A second model checks every stage move.

Unpick any row

Every change carries its reason and an Undo for anyone who can edit. A deal is marked won by itself only on a payment, never on someone’s words.

One week, one record

Wherever it starts, it ends on the record.

Rosa Diaz’s week with Harbor Lane Homes: a call, a form, a yes on WhatsApp, a booking and a deposit, each on her record as it happened.

  • A woman at her desk on the phone

    Monday, 9:12 AMRosa calls about the flat.

    Asked about the two bedroom flat

    Moved to Contacted

  • An agent with a headset holding a clipboard

    Tuesday, 6:05 PMHer agent sees the yes.

    “We’d like to make an offer.”

    Moved to Qualified

  • Two people across a desk in a meeting

    Wednesday, 11:30 AMSigning, booked.

    Signing booked, Thursday 10 AM

    Reply drafted

  • Keys handed over on a folder

    Thursday, 10:42 AMDeposit paid. Keys next.

    Paid the $2,000 holding deposit

    Moved to Won

Benchmark

Woven right, measured.

30 conversations it had never seen, each labelled before it read them. Claude proposes, Jev checks every stage move on its own, and a deal moves by itself only when both agree.

Every case, the wrong one included
29 of 30conversations put at the right stage
27 of 27follow-up decisions right
6 of 6moves it made by itself, right
7 of 8moves it proposed for a person, right

One square is one conversation. The wrong ones are published with the rest.

Everything it does

One record that keeps itself.

The parts you would otherwise update by hand, each kept by what actually happened.

Follow-ups, due today, urgent first

Every call back the Autopilot sets lands on one list, with its date in your own calendar. Tick it off when it is done.

A pipeline that moves itself

Stages that fit your business. A deal moves on what happens, with the reason beside it and an Undo.

One record for every person

Found by the number that called or the address they gave, with every call, message, payment and booking on one timeline.

For AI agents

Hand the CRM to your agent.

One MCP server and one agent key. Your agent finds people, reads their history, logs what happened and moves deals, and every change lands in the Autopilot log under its name.

# Claude Code
claude mcp add --transport http tieloom \
  https://tieloom.com/api/v1/mcp \
  --header "Authorization: Bearer tlk_your_agent_key"

# then ask it
› What needs someone today?

What your agent can do

  • Find people
  • Read a record
  • Today’s list
  • See the stages
  • Log what happened
  • Add a follow-up
  • Move a deal

Questions

Questions people ask

What is a self-driving CRM?

One that updates itself. Tieloom reads every call, message, form, booking and payment that reaches you as it arrives, and moves the deal, sets the follow-up and drafts the reply. Each change says why, and anyone can undo it.

Can it make a mistake?

Yes, so it is built to be checked. A deal moves by itself only when two separate models agree; anything less waits for a person. Ending a deal on someone's word always waits for a person. On 30 conversations it had never seen, it put 29 people at the right stage, and every move it made by itself was right (6 of 6).

Does it send messages for me?

No. It drafts the reply and you send it, in WhatsApp, your texts or your email, with one tap from Tieloom.

What can I connect?

15 connections work today, among them Stripe, Razorpay, Shopify, Typeform, Calendly, Twilio, Slack, Zapier and the AI receptionist Damaruka. Gmail, Outlook, HubSpot and others are coming.

Can an AI agent use it?

Yes. Claude Code, Cursor or any MCP client with an agent key can find people, read a record, log what happened, add a follow-up and move a deal. What an agent changes shows under its name and can be undone.

What does it cost?

Tieloom is priced by the seat, and every seat has the Autopilot, every connection, AI agents and the API. Write to us and we will send a price for your team.

Where is my data kept?

In a database in the United States (Microsoft Azure, Central US), on a private network that only our own servers can reach.

Start

Let the next call weave itself in.

Make a workspace, connect a tool, and watch the next call, payment or form land on the right record by itself.