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Tieloom
andZoho CRM

A Zoho CRM alternative for offices that run on the phone.

Zoho CRM is broad, low cost and very configurable, with data centres in India. Tieloom is a small CRM that fills itself from your calls. Here is where each is the better choice.

Every Zoho CRM line below was read from Zoho CRM's own pages on 18 October 2026 and links to its source.

Which to choose

Choose Zoho CRM if

  • You want your data kept in India
  • You want a configurable CRM inside a suite of business apps
  • You need email, workflows and telephony integrations

Choose Tieloom if

  • You want a CRM that needs no setting up
  • You want every call written down and the call back made for you
  • You want it free for every seat while you try it

Line by line

Zoho CRM: A broad, low cost, highly configurable CRM inside the wider Zoho suite, for small firms up to large ones, with data centres in India.

What it doesTieloomZoho CRM
Price for a small officeFree while Tieloom is new, for every seat. A month's notice by email before any price applies.Free for 3 users. Zoho's edition comparison (last updated 12 May 2026) lists Standard at ₹800 a user a month yearly or ₹1,300 monthly, Professional ₹1,400 or ₹2,100. Its live pricing page shows no figures without a script. [2]
Calls on the recordYes. Every call Damaruka answers lands on the caller's record by itself, with a call back task when one is needed.Yes, make, receive and log calls inside the CRM through telephony integrations, from Standard. [1]
An AI receptionist answering callsDamaruka, a separate AI receptionist, answers the calls and writes them in.Not in the CRM. Zoho Voice, a separate product, can route inbound calls to outside voice AI agents. [3]
Email inbox syncNot yet.Yes, Gmail, Outlook and Zoho Mail, from Standard. [1]
AutomationsNo workflow builder. Calls make call backs and bookings move people forward by themselves.Yes, workflows from the free edition. [1]
APIYes, on every workspace, with up to 20 keys.Yes, 5,000 calls a day on the free edition. [1]
Mobile appNo app. The console works in a phone's browser.Yes, from the free edition. [1]
Where data is keptUnited States (Microsoft Azure, Central US).Chosen by country at sign up, including India (Mumbai and Chennai), the US, the EU and more. [4]

Sources, read 18 October 2026

  1. [1] zoho.com/crm/zohocrm-pricing.html
  2. [2] Zoho CRM edition comparison (12 May 2026)
  3. [3] Zoho Voice features
  4. [4] Zoho data centres

These are Zoho CRM's claims about its own product, as published on that day. Prices and plans change; check the source before you decide. Zoho CRM is a trademark of its owner, used here only to name it.

Can they run together?

Tieloom does not connect to Zoho CRM. If your business already runs on the Zoho suite, Zoho CRM fits beside it; Tieloom is for an office that wants its calls in order with no setup.

Questions people ask

Is Tieloom a good Zoho CRM alternative?

For a small office that wants its calls written down and its call backs made without setting anything up, yes. For a business that wants a configurable CRM, data kept in India and a suite of other apps, Zoho does much more.

Does Tieloom keep data in India?

No. Tieloom's data is kept in the United States (Microsoft Azure, Central US). Zoho offers data centres in India.

How current is this comparison?

Every Zoho line was read from Zoho's own pages on 18 October 2026 and links to its source. Zoho's live pricing page loads its prices by script, so its own edition comparison, last updated 12 May 2026, is quoted instead.

Other comparisons

Try it on your own calls.

Free while Tieloom is new, for every seat. Connect Damaruka and the next call writes itself in.

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Free while Tieloom is new. No card.