A Pipedrive alternative for offices that run on the phone.
Pipedrive is a pipeline first CRM for sales teams. Tieloom is a small CRM that fills itself from the calls your office takes. Here is where each is the better choice.
Every Pipedrive line below was read from Pipedrive's own pages on 18 October 2026 and links to its source.
Which to choose
Choose Pipedrive if
- You run a sales team chasing deals with values and forecasts
- You want email sync and automations
- You want Nova, its AI, on every plan
Choose Tieloom if
- Your work starts with an inbound call, not an outbound deal
- You want each call written down and the call back made for you
- You want it free while you try it
Line by line
Pipedrive: A pipeline first sales CRM for small sales teams that run their deals on a visual board.
| What it does | Tieloom | Pipedrive |
|---|---|---|
| Price for a small office | Free while Tieloom is new, for every seat. A month's notice by email before any price applies. | No free plan; a 14 day trial. From $14 a seat a month on Lite, billed annually; Growth $39, Premium $59, Ultimate $79. [1] |
| Calls on the record | Yes. Every call Damaruka answers lands on the caller's record by itself, with a call back task when one is needed. | No built in calling; calls go through apps from its marketplace (such as CloudTalk or Aircall), and the mobile apps log calls. [2] |
| An AI receptionist answering calls | Damaruka, a separate AI receptionist, answers the calls and writes them in. | Not found. [2] |
| Email inbox sync | Not yet. | Yes, from Growth. [1] |
| Automations | No workflow builder. Calls make call backs and bookings move people forward by themselves. | Yes, from Growth. [1] |
| API | Yes, on every workspace, with up to 20 keys. | Yes, on all four plans, with a daily budget that grows by plan. [3] |
| Mobile app | No app. The console works in a phone's browser. | iOS and Android apps. [2] |
| Where data is kept | United States (Microsoft Azure, Central US). | AWS in the EU, UK, US, Canada or Australia, assigned by where you sign up; no India region. [4] |
Sources, read 18 October 2026
- [1] pipedrive.com/en/pricing
- [2] Pipedrive support: making calls
- [3] Pipedrive API rate limits
- [4] Pipedrive subprocessors
These are Pipedrive's claims about its own product, as published on that day. Prices and plans change; check the source before you decide. Pipedrive is a trademark of its owner, used here only to name it.
Can they run together?
Tieloom does not connect to Pipedrive. A sales team that lives in Pipedrive should stay there; Tieloom is for the office whose day is the phone.
Questions people ask
Is Tieloom a good Pipedrive alternative?
For an office where customers call in, yes: calls write themselves onto records and become call backs. For a sales team managing deals with values and forecasts, Pipedrive is built for that and Tieloom is not.
Does Tieloom track deal values?
No. It tracks people through stages, not money, which keeps it simple for offices that are not sales teams.
How current is this comparison?
Every Pipedrive line was read from Pipedrive's own pages on 18 October 2026 and links to its source. Pipedrive's pricing page refused a direct read, so it was read through a copy of the same page.
Other comparisons
- Tieloom and AttioA flexible CRM where startups and technical teams build their own data model and automations, with AI built in.Open
- Tieloom and HubSpotA CRM platform for growing small and mid sized businesses that want sales, marketing and service on one database, starting free.Open
- Tieloom and Zoho CRMA broad, low cost, highly configurable CRM inside the wider Zoho suite, for small firms up to large ones, with data centres in India.Open
Try it on your own calls.
Free while Tieloom is new, for every seat. Connect Damaruka and the next call writes itself in.
Free while Tieloom is new. No card.